At all times during the process we were treated with the dignity and respect warranted by the situation. On the first meeting we were given all of the information on the procedures of the case in documented format. Each of the documents were verbally explained highlighting the pros, cons and costs. Following this there was a question and answer session where highlighted intricacies were further explained until a full understanding had been achieved. The only limit set on these enquiries was that the documentation had been fully understood by ourselves. In general there was a feeling of dealing with somebody that had the experience and cared. At subsequent meetings and during the hearing it became obvious that the firm had the experience that reinforced their reputation. (Mr H, Kent)

At a very difficult time to me Nick showed understanding and made my options very clear & took all doubts and problems away- In my case you couldn’t have improved your excellent service (Mr S, Dorking)

Prompt service. Regular contact. Alex Tengroth made our journey much easier at a very difficult time. Our family would recommend Alex and his colleagues. – (Mrs B, Canterbury)

You were very good at giving advice and had good results by getting all the information needed and getting experts involved- I am very pleased with everything you did. (Miss B, Ashford)